• Marketing Database Quality Assurance Associate

    Location US-IN-Indianapolis | US-MI-Grand Rapids
  • Company Overview

    Your Journey at Crowe Starts Here:

    At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us! 

    Position Summary

    Marketing Database Quality Assurance - Associate


    Data Steward for CRM and MAP contact data. Works closely with Marketing Data Quality Assurance Manager to plan and meet objectives for maintaining a clean marketing database. Responsibilities include resource and project management for regular audits of CRM and MAP data, daily monitoring of the CRM Data Steward inbox/work queue, strong knowledge of firm BU/IV structure as it relates to CRM data management, working with third party service providers for outsourced data, and continual process improvement to ensure data accuracy and team efficiency.


    Skill sets required include:

    • Strong problem-solving, organizational, and time management skills
    • Excellent communication skills
    • Experience manipulating and analyzing data
    • Proficiency in:
      • Microsoft Office suite, particularly Excel
      • Work/project management system, preferably Workfront and/or SharePoint
      • CRM and marketing automation tools, preferably Microsoft Dynamics and Eloqua/Marketo


    • Flexible
    • Adaptable
    • Receptive
    • Self-motivated
    • Organized
    • Ability to:
      • convey complex subject matter clearly and without changing the meaning
      • work collaboratively, professionally and confidentially with all types of people at all levels of the organization
      • focus on accuracy of details as well the larger picture
      • prioritize and multitask effectively and interchangeably
      • establish project plan, associated processes and manage to deadlines

    Minimum Qualifications:

    • BA/BS Degree (emphasis in Business, Marketing, Computer Science, or Management preferred)
    • 1+ years of marketing database experience

    About the Team:


    Market Development and Sales (MDS):  MDS supports Crowe in achieving its growth objectives by developing and executing national and international programs to build brand awareness for Crowe; promoting Crowe's thought leadership and positioning its experts in the markets it serves in both marketing and media channels; implementing lead management programs through integrated marketing and communications; and enabling revenue generation through multiple sales channels.  MDS is also responsible for new product development and the Firm’s Client Experience initiative.


    Our Benefits:

    At Crowe, we know that great people is what makes a great firm. We value our people and offer employees a comprehensive benefits package.

    Learn more about what working at Crowe can mean for you.


    How You Can Grow:

    We will cultivate your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach who will guide you in your career goals and aspirations.

    Learn more about where talent can prosper.


    More about Crowe:

    Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.




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