• Manager - Revenue Cycle Consultant

    Location US-IL-Chicago | US-TN-Franklin | US-IL-Oak Brook Terrace
  • Company Overview

    Your Journey at Crowe Starts Here:

    At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us! 

    Position Summary

    This position is for the Revenue Cycle Management (RCM) practice within the Healthcare Consulting Group. The purpose of this role is to act as a subject matter expert in the area of revenue cycle operations including functions such as: patient access, insurance verification, pre authorization, billing, follow-up, denials prevention/resolution, and uncompensated care reduction. This role will be utilized to lead initiatives on a variety of clients engagements including both performance assessments and implementations. Travel to client sites will be required for this role.


    Crowe Healthcare Delivery Unit:

    Has an exceptional client base, including virtually all of the largest not-for-profit and for-profit health systems, as well as many prominent academic medical centers and regional health systems.  We work with the leading health systems in the U.S., which has historically only been the domain of the Big 4.


    We are very innovative and embrace applied technology in everything we take to market.  Our significant growth has been a direct result of our cutting-edge application of technology to solve traditional consulting opportunities that create unique value for our clients.  We are a blend of consulting services and proprietary software development, with a significant bench of internal software developers on staff.


    Our leadership is largely comprised of ex-Big 4 talent that are dedicated to providing world-class services, but in a culture of “building value with values”, including our unique partnership structure of equal sharing and our Win3 management philosophy.  Healthcare is a key growth industry for Crowe.


    • 5-8 years of experience in revenue cycle operations including: Patient Access, Bad Debt, Billing, Accounts Receivable, and Denials Management with specialization in at least one of the areas. 
    • Sound data analytics skills including: comfort with large data sets, knowledge of common revenue cycle key performance indicators, and attention to detail.
    • Strong technical knowledge of revenue cycle operations with ability to leverage data to identify process improvement opportunities and estimated financial benefit. 
    • Experience translating revenue cycle operational changes into financial benefit for executive audiences.
    • Previous success in driving operational change within a revenue cycle setting including: increasing patient and insurance cash collections, reducing bad debt rates, increasing screening and conversion rates, improving clean claim rate, decreasing initial denial rate, etc.
    • Experience in drafting and delivering presentations to key stakeholders including revenue cycle leadership.
    • Ability to train and coach staff consultants to develop and broaden the skill set of a growing team.
    • Experience working with multiple patient accounting systems including: Epic, Cerner, Meditech.
    • Experience with business intelligence tools such as Power BI and Tableau preferred.
    • Willingness to travel up to 80% to client sites when required.



    Our Benefits:

    At Crowe, we know that great people is what makes a great firm.  We value our people and offer employees a comprehensive benefits package. 

    Learn more about what working at Crowe can mean for you.


    How You Can Grow:

    We will nurture your talent in an inclusive culture that values diversity.  You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper.  


    More about Crowe:

    Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.



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