• IT Operations Monitoring Engineer

    Location US-IN-South Bend | US-IN-Indianapolis | US-IL-Chicago
  • Company Overview

    Your Journey at Crowe Starts Here:

    At Crowe, you have the opportunity to deliver innovative solutions to today’s complex business issues. Crowe’s accounting, consulting, and technology personnel are widely recognized for their in-depth expertise and understanding of sophisticated process frameworks and enabling technologies, along with their commitment to delivering measurable results that help clients build business value. Our focus on emerging technology solutions along with our commitment to internal career growth and exceptional client value has resulted in a firm that is routinely recognized as a “Best Place to Work.” We are 75 years strong and still growing. Come grow with us! 

    Position Summary

    The IT Operations Monitoring Engineer will lead the IT Operations team in the implementation and configuration of real-time monitoring, alerting, and reporting across the wide-array of Crowe’s Operations Infrastructure.  This individual will work in cooperation with technical and operational staff to ensure that monitoring capabilities are functioning within the needs of the organization.

    • Implement monitor and alerting solutions to provide early detection of production outages
    • Work directly with application owners to understand and establish monitoring requirements
    • Create and maintain documentation for monitoring processes and requirements
    • Work across Crowe Business Units to establish availability and reporting metrics
    • Participate and direct efforts with regard to health and performance monitoring
    • Identify and provide accurate, timely, and relevant communication to management on application performance monitoring (APM) technology changes and trends within the industry
    • Determine cost effective monitoring tool mix
    • Collaborate with IS Management to create business monitoring requirements to translate into technical specifications



    • 5 years or more with strong experience with the following or similar tools:  Microsoft System Center, Microsoft Azure App Insights, Idera SQL Diagnostic Manager, Riverbed APM, Solarwinds, VMWare monitoring tools
    • Determine and prioritize monitoring focusing on key Infrastructure areas:  Windows Server OS, VMWare, SharePoint, SQL, as well as other custom applications
    • Demonstrated knowledge of both cloud based and on-premises monitoring tools
    • The ability to manage a number of projects, and be able to adjust quickly to changing priorities in a dynamic environment
    • Demonstrated management of IT metrics with proven statistical results
    • Flexible, agile and able to manage within ambiguity as necessary
    • Excellent organizational/project management and analytical skills
    • Willingness to work after-hours and during maintenance periods as needed

    Minimum Qualifications:

    • Bachelor's degree in Computer Science, MIS, Information Systems or engineering fields, or equivalent experience
    • Industry certification, a plus
    • Minimum 7 years related work experience
    • Agile Software Development Life Cycle Experience, preferred



    We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations.


    Crowe ( is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.


    Visit and find out what it's like to work at one of the “50 Best Workplaces for New College Graduates.” Crowe ranked seventh on this Fortune list, in addition to being named one of Fortune’s “Top 100 Best Companies to Work For” and among Fortune’s “20 Best Workplaces in Consulting & Professional Services”.  In these surveys, Crowe personnel attribute the following policies to making Crowe a great place to work:


    Innovation: Each year, Crowe invests about two percent of firm revenue in new product development funding to develop ideas brought forward by its people. Building upon a foundation of deep industry specialization, Crowe professionals follow a detailed innovation road map to create original, practical solutions that help address their clients’ biggest challenges. This process allows them to see their ideas through from start to finish.


    Mobility strategy: Rolled out more than two years ago, this strategy defied the norm of the professional services industry. It allows Crowe personnel to work where they’re most productive – whether that be the office, their home or elsewhere – and wear jeans while they’re in the office. This policy continues to receive great reviews on annual internal employee engagement surveys.


    Benefits: The firm promotes healthy living through its internal well-being portal, which allows Crowe individuals to complete wellness activities – such as exercise challenges, healthy eating, doctor visits and mindful lifestyle changes – for gift cards and health insurance premium reductions. Additionally, on top of its healthcare and retirement programs, Crowe recently expanded its paid time off policies for military leave and all new parents.


    Community service: Recently acknowledged in the Fortune Best Workplaces for Giving Back list, the firm places a high priority on community service. In honor of the firm’s 75th year, Crowe personnel are working toward a combined goal of 75,000 hours of volunteering, which they’re well on their way to achieving. In addition, Crowe has policies in place to align its charitable contributions with the volunteer efforts of its people.







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